Because we realize every business is different, we have many technology support options available to fit your exact needs.

KTS Repair Solution
This repair solution is ideal for technology issues that tend to happen in every office setting, at any given time.  

  • KTS Technologies will diagnose the issue, and supply outline of services required to repair.

*Tech Tip:  While this service is a total life saver, a great way to increase office productivity and save money in the long run on emergency repairs is to consider an on-going and affordable technology monitoring package to detect and prevent technology issues before they happen.

KTS Monitoring Package
KTS Technologies will provide 24/7 monitoring for the entire network on a per machine basis.

  • 24/7 monitoring using exclusive technology includes: server and data back-up, virus detection, network connectivity, individual work station/server issues, email monitoring, additional network equipment and more.
  • Monthly report on all machines and hardware is generated and delivered to client.
  • Technology issues detected are reported to client immediately with a solution to repair.

KTS Monthly Service Package 
This option is ideal for businesses to sustain a healthy technology platform while staying within a comfortable budget.

  • Monthly Service Packages are designed to fit every budget and are available starting at just five hours per month.
  • 24/7 monitoring using exclusive technology includes: server and data back-up, virus detection, network connectivity, individual work station/server issues, email monitoring, additional network equipment and more.
  • Monthly report on all machines and hardware is generated and delivered to client.
  • If additional time is required to complete a repair or upgrade above the Monthly Service Package, a discounted hourly rate will be charged upon approval from client. 
  • Flexibility to increase Monthly Service Package is an option as technology needs change.

KTS Managed Services Custom Package 
This Managed Service Custom Package is the most ideal solution to keep your business safe and technology updated for the best performance possible.

  • Choose from the following technology pieces to be monitored, upgraded and serviced. Workstations
    Servers
    Branch Offices
    Firewalls
    Switches
    Vendor Liaison
  • 24/7 monitoring using exclusive technology includes: server and data back-up, virus detection, network connectivity, individual work station/server issues, email monitoring, additional network equipment and more.
  • Vendor Liaison services also available for added technology ease.
  • If additional time is required to complete a repair or upgrade above the Managed Services Custom Package, a discounted hourly rate will be charged upon approval from client. 
  • 2 hour response time from KTS Technologies to confirm repair time estimate with same day repair schedule effort.

Not sure what is the best fit for you? Contact us for a FREE no obligation consultation and we will be happy to help you determine which of our support options is the perfect fit.